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Selling via Services

Selling via Services

TSIA recently shared an article that traces the shift in how buyers get the information they need to inform purchasing decisions.  What used to stem entirely from sales gradually moved to a mix...

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Professional Services Meet eCommerce

Professional Services Meet eCommerce

The service economy is quickly growing all around us.  According to recent estimates, the service economy is expected to reach 3.8 trillion by 2025.  At the same time, we’re seeing another shift,...

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Get Ready To Scale Services -- And Don’t Rely On Google To Do It

Get Ready To Scale Services -- And Don’t Rely On Google To Do It

A new study caught our eye that talks about what we already know-- that professional services are and will continue to be an increasing part of revenue as we continue to see a shift to the cloud.  

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Democracy on Rails

Democracy on Rails

While half of the Romanian Facebook users are praising McDonald’s for free coffee, I want to thank WorkRails for their support.

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Love Services AND Your Clients

Love Services AND Your Clients

In his article entitled Learn to Love Services, Aaron Ross makes some salient and logical points around why tech companies should embrace professional services as an excellent source of revenue.

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Salesforce Just Showed All Software Companies Why Services Matter

Salesforce Just Showed All Software Companies Why Services Matter

The global (SaaS) market is expected to break $50 billion in product spending by 2024, up from $12bn this year.  But where is that growth coming from? In part, from service offerings.  While the...

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Thanks ADP For Building Tools That Matter To Consultants, Independent Contractors And The On-Demand Workforce

Thanks ADP For Building Tools That Matter To Consultants, Independent Contractors And The On-Demand Workforce

ADP recently announced that in an effort to better serve the on-demand economy, the payroll processor company is testing a new mobile app that will help freelance and independent workers access...

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Finding Money In Your Professional Services Ecosystem

Finding Money In Your Professional Services Ecosystem

A perfectly normal question to ask a WorkRails executive would be, "How does WorkRails earn money? Who wins, and who loses?” Our answer is this:

By rewiring the professional service engagement...

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Customer Experience Matters

Customer Experience Matters

Customer experience is one of the areas driving the greatest success for today’s technology companies, While a mediocre customer experience might not appear to be holding a business back, it has...

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Roads, We Don’t Need Roads

Roads, We Don’t Need Roads

Uber recently released its treatise on the future of on-demand urban air transportation. If you don’t want to read the 99-page white paper, Alex Davies and the folks at Wired wrote a great article...

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