Over the past 18 months, we’ve seen a notable trend of software companies looking to automate and accelerate their Service Sales programs. This comes as no surprise as the current state of the World is forcing companies to do more with less, and leverage cutting edge technologies to automate manual tasks and help drive revenue growth. Professional Services departments are beginning the shift from cost-centers into profit-centers, and we’re excited to be part of the journey.
Having helped leading organizations automate tens of thousands of service proposals and statements of work (SOWs) through our platform, we’ve uncovered a pattern of increasingly large, more complex offerings being created, scoped, configured and sold. Our data suggests that companies who once relied on simplistic, pre-packaged service offerings are utilizing technology to gather a wider variety of inputs, and thus automate and book deals that were once very time consuming and complicated to structure.
We are now seeing seven figure SOWs built in minutes by our customers
So you might be asking yourself, what is powering this trend? Given the complexities of Service Sales, how are organizations shepherding revenue growth and automation? Traditional productivity tools such as Microsoft Excel allow for tons of flexibility, but are not integrated with mission critical back-office systems, are disjointed from processes and paperwork, and are simply unscalable. Further, modern configure, price, quote (CPQ) tools allow for tons of simplistic configurability across a range of pricing models, and are well suited for general subscription management, but become increasingly unreliable (and often impossible) to configure when you need flexibility in end-user experience, multi-variant pricing models, and advanced paperwork generation.
What is needed is simple: a purpose-built platform that by design:
- Offers flexibility and configurability.
- Connects to your existing systems and workflow.
- Benefits services, sales, customers and partners
WorkRails is excited to share its learnings with companies who want to transform how they sell services and build seven figure SOWs with automation. For more information or to schedule a demo, please contact us as firstname.lastname@example.org