Software executives know that Professional Services drive important metrics such as Retention, ROI and NPS. Yet for some reason the process of offering and selling services are beyond broken. Sales people dislike selling services and customers get frustrated when buying them. Services at software businesses are the last frontier ready for optimization. Our solution-based platform is purpose built for one thing: to make selling services easy.
As lifelong software executives, we understand the value that services can drive. While building our prior businesses (WorkMarket, Spinback, Onforce) we searched for technology to help sell services. We wanted to productize our repeat services, we wanted to be able to easily generate SOWs and have them electronically signed and we wanted to make sure our Customers Success teams could help our customers with training and new integrations to drive higher ROIs. We believe access to services should occur at the application layer. Nothing existed. Our mission became clear….lets build the best platform for Professional Service teams to help make selling services a great experience and align PS, sales and customers.
If you love services and are ready to say goodbye to the status quo; become a client, join our team and tell your friends.
John is an seasoned technology leader with over 15 years of experience managing product and engineering teams. Throughout his career John has demonstrated an ability to successfully build teams, define and deliver products, and shape organizational processes and culture. John has held numerous leadership positions across a variety of industries, ranging from startups to Fortune 500 companies. While not advising at WorkRails, John is an engineering manager and architect a Lifion – a startup inspired business unit within ADP. Prior to Lifion John held leadership positions at Microsoft, Citigroup, and the SaaS startup Work Market, where he severed as the Chief Product Owner. John holds BS and MS degrees from NYU’s Polytechnic School of Engineering and an MBA from the University of Notre Dame.
B2B product and marketing expert with 20 years of experience in global enterprise software. MBA graduate with honors from the NYU Stern School of Business with a specialization in strategy and marketing.
Benjamin De Groot
Benjie is a technical leader and mentor. Currently, he is advising multiple technology businesses on infrastructure, deep learning, security and enterprise deployment technologies. He also recruits and builds technical teams for startups and helps founders drive product and infrastructure decisions. Previously, Benjie has been a tech co-founder in multiple startups in both Los Angeles and NYC. He studied Computer Science and Political Science(Constitutional Law Specialization) at UC Irvine and presently lives in NYC.